These are some common queries in the proofreading industry. Remember, there are no stupid questions!
Generally, work is proofread on-screen, using Word or another similar program. If you are familiar with BSI (2005) marks then we can mark the work this way, if you prefer.
Either way, a system which works best for you can be established during the quotation period, and we will use a system to mark your work which is tailored to you. If there is something within the finished proofs that you’d like to query, we’d be happy to hear back from you. Just ask, we’re happy to help.
However, one system growing in popularity is PayPal, and we now accept standard PayPal payments. However, paying with a PayPal ‘e-cheque’ will attract a slightly higher rate because PayPal adds a small surcharge for such payments.
All the information you need will be included on your invoice, and we’re happy to discuss any specific arrangements with you.
It’s never ideal when something wasn’t quite as you expected it – but mistakes do happen. Please contact us with the problem you have and your invoice number and we will investigate.
For regular users of PPS we can arrange a rate schedule for you or your company. These rates would reflect the appreciation of returning customers. Think of it as a ‘loyalty’ card, similar to your local coffee shop. We regularly work with ‘one-off’ clients, and enjoy providing helpful and constructive proofreading. However, we also value our long-term customers too, and a rate schedule would reflect this.
Enquire via email for further details at firstname.lastname@example.org
Alternatively, you can give us a call on 01749 671 885
Handy details to mention in the message are:
- Due date and/or a timescale – let us know what date you would like your work to be returned.
- The type of work you would like. A basic spell/grammar check will be cheaper than a full copy-edit, for example.
- The field/school/discipline/industry of your work. Not essential, but helpful.
- Any special requests. No-one likes surprises!
Once we’ve seen an excerpt or draft of your work the no obligation quote can be formalised. This will be the final amount you will be invoiced for (unless circumstances change, of course) should you choose to go ahead.
Didn’t find the answer to your question?
Fill out the question form, and ask direct!